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MY message to xenon!
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MY message to xenon!
TheiKing:
noone can connect to my server again. I am so sick of this, i want this fixed and I want to speak to someone who can help me for my billing questions. The entire month of feburary neary 75 percent has been server down time! That isnt right. I want to actually use the server im paying for!
Xenon:
This issue should be resolved now.
Kindly,
Chris Wolfe
Systems Administrator
ARE YOU FUCKING KIDDING ME ADDRESS MY BILLING QUESTIONS PS THIS IS THERE STANDARD MESSAGE FOR RESPONDING
noone can connect to my server again. I am so sick of this, i want this fixed and I want to speak to someone who can help me for my billing questions. The entire month of feburary neary 75 percent has been server down time! That isnt right. I want to actually use the server im paying for!
Xenon:
This issue should be resolved now.
Kindly,
Chris Wolfe
Systems Administrator
ARE YOU FUCKING KIDDING ME ADDRESS MY BILLING QUESTIONS PS THIS IS THERE STANDARD MESSAGE FOR RESPONDING
Re: MY message to xenon!
TheiKing wrote:TheiKing:
Xenon:
This issue should be resolved now.
Kindly,
Chris Wolfe
Systems Administrator
It shuld say:
Kindly,
Xenon Auto response or
Xenonbot
>_>
mario911- OP
- Posts : 31
MCPoints : 19583
Join date : 2010-12-29
Re: MY message to xenon!
lol after a long battle with them saying if i had conacted them sooner it wouldnt have been a proplem heres to outcome.
Xenon:
The only thing that I think would edit that in your config file is a mod. We would never remove the ip from your configuration file, because this would also cause issues for other clients on the same host node.
Kindly,
Chris Wolfe
Systems Administrator
ME:
So i payed for a months service and got mabey 6 whole days of the server up normal. No thats unacceptable. Would you be able to extend my billing period to make up for the lost time or just refund me to my new paypal account?
Xenon:
Brock C
Staff 02/20/2011 00:23
This problem was caused by a 3rd party mod you installed, so we cannot be held responsible for this. I'm sorry for the time lost on your server, but had you contacted us earlier we would have been able to help resolve your problem then.
(notice the date and time stamp) (possibly a autoresponce)
ME:
I HAVE BEEN CONTACTING YOU FOR THE LAST 3 WEEKS ABOUT THIS PROBLEM. DO NOT SAY IT IS NOT YOUR FAULT.
Xenon:
Hello,
We have applied a $15.00 credit to your account.
[b] OH YEAH IM BAD!!!
Xenon:
The only thing that I think would edit that in your config file is a mod. We would never remove the ip from your configuration file, because this would also cause issues for other clients on the same host node.
Kindly,
Chris Wolfe
Systems Administrator
ME:
So i payed for a months service and got mabey 6 whole days of the server up normal. No thats unacceptable. Would you be able to extend my billing period to make up for the lost time or just refund me to my new paypal account?
Xenon:
Brock C
Staff 02/20/2011 00:23
This problem was caused by a 3rd party mod you installed, so we cannot be held responsible for this. I'm sorry for the time lost on your server, but had you contacted us earlier we would have been able to help resolve your problem then.
(notice the date and time stamp) (possibly a autoresponce)
ME:
I HAVE BEEN CONTACTING YOU FOR THE LAST 3 WEEKS ABOUT THIS PROBLEM. DO NOT SAY IT IS NOT YOUR FAULT.
Xenon:
Hello,
We have applied a $15.00 credit to your account.
[b] OH YEAH IM BAD!!!
Re: MY message to xenon!
HAHA! Take THAT element number 54!
Jax- Builder
- Posts : 11
MCPoints : 19443
Join date : 2011-01-23
Re: MY message to xenon!
TheiKing wrote:
Xenon:
Hello,
We have applied a $15.00 credit to your account.
[b] OH YEAH IM BAD!!!
Bad LIKE A BOSS!
mario911- OP
- Posts : 31
MCPoints : 19583
Join date : 2010-12-29
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